Moonlight Studios Support Center

Contact Us

Account Error

If you're experiencing an account error, read more to know what does it mean.


Account Error on start

If you're experiencing an account error on the first login when the app has been opened, like on this image:

Just restart the app and you'll be able to login!


Continuous Account Error

If you're experiencing an Account Error even after you've restarted your app, we might be down or under maintenance or your game cannot connect to Waddle Penguins Island. Please check our Status Page. If the game is not down, please contact support.